🌍 International Shipping & Returns for Wayuu Chinchorros

Glammocks ships worldwide — with care, tracking, and artisan integrity.

🧵 Handmade to Order. Delivered with Purpose.

Each Wayuu chinchorro is a handmade work of art, crafted with ancestral techniques. Because of this, shipping times and made to order production may vary depending on the item and your location, but we do our best to meet all delivery estimates.

🚚 Shipping Options & Delivery Times

We offer FREE shipping with tracking to the U.S.A. via FedEx

• Processing time: 2–4 business days for in-stock items

• Estimated delivery: 10–15 business days

• Europe: 11–15 business days

• Australia, New Zealand & Oceania: 12–16 business days

• Asia Pacific: 13–17 business days

✈️ Express Shipping Available:

• For the U.S.A., express shipping is standard.

• For Europe, Africa, and Australia, express delivery is available at an extra charge — just select this option at checkout.

Customs, Duties & Taxes

Please note that your order may be subject to import duties or local taxes depending on your country’s customs policies. These fees will be collected by the courier upon delivery.

• 🇺🇸 USA Customers: Orders under $600 USD are not subject to import taxes.

💯 Satisfaction Guarantee

We want you to love your chinchorro. If the item does not match the description, or you’re unhappy with the quality, we will gladly:

✅ Refund 100% of your payment

Please contact us within 10 days of receiving your item to request a return authorization.

📦 Return Policy

Returned items must be:

• In original condition

• Shipped with proper protection

You may also return the item using your own shipping service (at your cost). Please insure the package and send it to:

Glammocks
Cll 42# 63-107, Unit 508
Medellín, Colombia – 050030

🔁 Additional Notes

• If your order is returned due to missed delivery or unclaimed status, we’ll refund your payment minus the return shipping cost.

• If the item arrives damaged or wet, please take photos and report the issue to the shipping company immediately. All packages are insured under the customer’s name, and the carrier is responsible for in-transit damage.

🚫 Non-Returnable Items

• Custom-made orders (unless defective)

• Sale items or marked-down products

🤝 We’re Here to Help

Your satisfaction is our priority. If you have any issues with your order, reach out—we work hard to make sure our customers are happy and supported every step of the way.

📧 Contact us any time — we love hearing from you.